Privacy Policy

Effective Date: 01/24/2024

Section 1: Detailed Introduction and Robust Commitment to Privacy1.1. Ai Speakly, LLC ("Ai Speakly", "we", "us", "our") is committed to respecting and protecting the privacy of our users. This Privacy Policy articulates our practices in the collection, use, protection, and sharing of personal data obtained through our website https://aispeakly.com/ (the "Site").1.2. Our Privacy Policy is grounded in adherence to data protection standards, proactive engagement with evolving privacy norms, and a dedication to safeguarding user information with utmost integrity and responsibility.

Section 2: Age Restriction

2.1. Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features.

2.2. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

2.3. If you believe we might have any information from or about a child under 16, please contact us at info@aispeakly.com.

Section 3: Scope of Privacy Policy and Applicability of the Policy

3.1. Applicability: This policy governs all data we collect through the following channels:   

- Direct interactions on the Site, including but not limited to, user registrations, inquiries, and transactions.   

- Electronic communications between users and Ai Speakly via the Site.   

- Any data collection through third-party platforms that integrate with or are linked to our Site.   

- This policy also applies to data collected through any mobile and desktop applications we offer, facilitating enhanced interaction and services beyond our website's browser-based experience.

3.2. Exclusions:   - This policy does not apply to third-party websites or services that may be accessible through links on our Site. We advise users to review the privacy statements of these external entities to understand their data handling practices.

Section 4: Comprehensive Information Collection

4.1. We collect a wide array of information, encompassing:   

- Personal Identification Information: Extensive details such as names, postal and email addresses, phone numbers, and other contact information.   

- Demographic and Preference Information: Data including age, gender, marital status, employment status, hobbies, interests, and lifestyle preferences. This may also cover user preferences and interactions with our services or offers.   

- Technical and Usage Data: In-depth information on users' interaction with our Site, including IP addresses, browser types, operating system specifics, navigation paths, and engagement metrics, unique device identifiers, and mobile network information.   

- Log Data: Data automatically collected in server logs, including but not limited to internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.   

- Location Data: Geographic location information if location services are enabled on the user's device.   

- User Generated Content: All forms of content, comments, or materials users choose to post, share, or submit on our Site.   

- Advanced Analytics Data: Information on user behavior on our Site, including page views, navigation paths, time spent on pages, and interaction with various elements of the Site.   

- Transactional Data: Detailed records of transactions carried out on the Site, including purchases, services availed, payment methods, and payment history.   

- Communication Records: Records of all communications with our customer service, including emails, chat transcripts, and call recordings.

4.2. Diverse Collection Methods:   

- We utilize various data collection technologies, including cookies and web beacons, to enhance user experience and analyze site usage. Cookies are small data files stored on your device, while web beacons are tiny graphics used to track website navigation. Users can manage their preferences through their browser settings.   

- Direct User Inputs: Data provided by users through various means such as filling forms, responding to surveys, participating in promotions, and direct communications.   

- Automated Data Collection: Utilization of cookies, web beacons, and similar technologies to collect data regarding users’ interactions and preferences, subject to explicit user consent.   

- Third-Party Data Sources: Collaborations with external partners and vendors who provide additional user data, enhancing our service offerings and user understanding.

Section 5: Use of Collected Information5.1. The information acquired by Ai Speakly, LLC is utilized in a manner consistent with the industry standards of data governance. The purposes of data usage include, but are not limited to:   

- Customization of user experience and enhancement of service delivery on the Site.   

- Development and refinement of product offerings and marketing strategies.   

- Conducting analytical assessments for business performance improvement.   - Compliance with applicable legal and regulatory obligations.

5.2. This policy articulates our commitment to using personal data in a manner that respects user privacy while delivering valued services.

Section 6: Detailed Disclosure Practices

6.1. Ai Speakly, LLC adheres to stringent standards for disclosing user information. The circumstances under which data may be shared include but are not limited to:   

- Engagement with third-party service providers and partners, under strict confidentiality agreements, to support operational aspects of our business.   

- Compliance with legal obligations, including but not limited to responding to lawful requests from public and governmental authorities.   

- Situations involving corporate transactions, such as mergers, acquisitions, or asset sales, where user information may form part of the transferred assets.

6.2. Notably, the transmission of user data to third-party entities is governed by protocols ensuring the preservation of data integrity and confidentiality.

Section 7: Formalized Consent Framework

7.1. Users of the Site expressly consent to the collection and use of their information as delineated in this Privacy Policy. This consent is garnered through explicit user actions, such as ticking consent checkboxes or utilizing services after being apprised of these terms.

7.2. Withdrawal of Consent:   

- Users retain the right to withdraw their consent at any juncture. Such withdrawal requests necessitate a reasonable period for processing and implementation.   

- It is essential for users to understand that withdrawing consent from one specific form of communication does not automatically result in the cessation of all forms of communication from Ai Speakly, LLC. The withdrawal specifically applies to the channel(s) or type(s) of communication as indicated by the user in their request.   

- Please note that withdrawing consent for certain data processing activities may affect your ability to fully use our services. We will inform you of any specific impacts when you make such a withdrawal.    

- In the event a user chooses to withdraw consent for communication, Ai Speakly, LLC will adhere to a structured timeframe for processing such requests. We commit to ceasing the specified communications within 30 days from the receipt of the withdrawal request.    

- Notwithstanding the user's withdrawal of consent, Ai Speakly, LLC reserves the right to continue communications that are essential for the operation of our services or required by law. This includes, but is not limited to, communications regarding transactions, security updates, and legally mandated notices.

Section 8: Data Security Protocols

8.1. Ai Speakly, LLC implements pragmatic data security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of personal information:   

- Utilization of industry-standard security technologies and procedures to safeguard user data.   

- Regular review and updating of our data protection practices to address new and emerging security threats.   

- Incident response plans for managing potential data breaches, including prompt notification to users and authorities as mandated by law.

Section 9: User Access and Correction

Rights9.1. We uphold the principle that users should have control over their personal information:   

- Users may review, update, or correct their personal data at any time via the Site’s user account settings.   

- Requests for data access, correction, or deletion can be made by contacting us at info@aispeakly.com. Such requests will be addressed in accordance with applicable laws and within a reasonable timeframe.

9.2. Ai Speakly, LLC reserves the right to retain certain information as required by law or for legitimate business purposes.

9.3. We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for compliance with legal obligations. We may also anonymize personal data under certain circumstances, thereby removing its association with individual users.

Section 10: International Data

Transfer10.1. We may transfer personal information to countries outside of your jurisdiction, including the United States. Such transfers are conducted in compliance with applicable data protection laws, ensuring an equivalent level of protection for your data.

10.2. By using our Site, you consent to such international transfers of your information.

10.3. Our website is hosted on servers located in the United States. Therefore, international users should be aware that their data is processed and stored in the United States, a jurisdiction which may have different data protection laws than those in your country of residence.

Section 11: Policy Amendments and Updates

11.1. Ai Speakly, LLC reserves the right to amend this Privacy Policy. Changes will be effective upon posting the revised policy on our Site with an updated effective date.

11.2. We will notify users of significant changes through our Site or via email to the primary email address specified in your account. We encourage our users to periodically review this Privacy Policy for any changes. Continued use of our website and services following any changes indicates acceptance of the new terms.

Section 12: Contact Information for Privacy Matters

12.1. Should you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:  info@aispeakly.com

12.2. We are committed to addressing your privacy-related inquiries promptly and comprehensively.

Section 13: Special Provisions for International Users

13.1. For users accessing our Site from outside the United States, please note that the data protection laws in the United States may differ from those in your jurisdiction.

13.2. By using our Site, you agree to the transfer, storage, and processing of your information in the United States, in accordance with this Privacy Policy.

Section 14: Severability and Policy Interpretation

14.1. If any part of this Privacy Policy is deemed invalid or unenforceable, the remaining parts will continue to be valid and enforceable to the fullest extent permitted by law.

14.2. This Privacy Policy should be interpreted in a manner that is fair and consistent with the principles of data protection.

Section 15: Additional Data Collection Technologies

15.1. We may use technologies such as Flash Cookies and Web Beacons for advanced data collection to enhance user experience and our Site's functionality.

15.2. These technologies help us understand user behavior, manage content, and compile statistics about usage and response rates.

Section 16: Data Retention

16.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

16.2. In certain circumstances, we may anonymize your personal information so it can no longer be associated with you.

Section 17: Provisions for California Residents

17.1. Recognition of California Privacy Rights: Ai Speakly, LLC acknowledges and respects the privacy rights of California residents as stipulated under the California Consumer Privacy Act (CCPA) and other relevant state privacy laws.

17.2. Right to Know and Access Information: California residents have the right to request disclosure of specific pieces of personal information that Ai Speakly, LLC has collected about them, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting or selling personal information, and the categories of third parties with whom the personal information is shared.

17.3. Right to Data Portability: Upon request, we will provide California residents with a copy of their personal information.

17.4. Right to Request Deletion: California residents have the right to request the deletion of their personal information collected or maintained by Ai Speakly, LLC, subject to certain exceptions as provided by law.

17.5. Non-Discrimination for Exercising CCPA Rights: Ai Speakly, LLC will not discriminate against any user for exercising their rights under the CCPA. This includes, but is not limited to, denying goods or services, charging different prices or rates, providing a different level or quality of goods or services, or suggesting that the user may receive a different price or rate for goods or services or a different level or quality of goods or services.

17.6. Right to Opt-Out of the Sale of Personal Information: California residents have the right to opt-out of the sale of their personal information. Ai Speakly, LLC does not sell personal information in the conventional sense, but if we ever engage in such activities, clear mechanisms to opt-out will be provided.

17.7. Authorized Agent: California residents can designate an authorized agent to make requests on their behalf. We may require verification of the agent’s authorization and confirm the California resident’s identity directly.

17.8. Contact for California Privacy Rights: For requests or inquiries regarding the CCPA or other California privacy laws, California residents or their authorized agents can contact Ai Speakly, LLC at: info@aispeakly.com

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